Frequently asked questions

In the world of big money there are no completely safe ways to earn — there are always risks. Even if you put money in a bank account, there is a chance the bank will soon lose its license and the Central Bank will pay you back only part of the amount.

Binary options have their risks too, and above all they depend on you. Can you keep yourself in check, or will you get carried away? Every trader has both profitable and losing days. But in any situation it is important to know when to stop. Made +20% in a day? Great, time to rest! Lost 20%? It happens. You will make up for that loss in the next few days, no big deal.

The minimum trade amount is $1 for dollar accounts and 100₽ for ruble accounts.
The maximum trade amount is $700 for dollar accounts and 50 000₽ for ruble accounts.
In the evening (from 17:00 to 23:00 Moscow time), 5 minutes before and after the start of each hour, as well as in the period 23:25-23:35, limits apply to the trade amount (3 500₽/$50 each).

If the closing quote equals the opening quote, the trade amount is refunded.

On the “Classic” option, the expiry time can be set to the end of any 5-minute candle.
On the “Sprint” option you set the expiry time yourself — from 1 to 500 minutes (except 2 minutes). For BTC trades the minimum is 5 minutes.

No, there is no deposit fee.

Yes! The fee for withdrawals to cards is 80 RUB + 3%. To all wallets 3.5%

For withdrawals of 7 000₽/$100 or more with turnover above 150% of the deposit, we cover the fee ourselves and you receive exactly the amount you requested. You can see your turnover in the withdrawal section.

An additional fee may also be charged on withdrawal if the 50% turnover is not met. In that case it may be from 12% to 16% of the withdrawal amount.

Withdrawals take up to 24 hours on average, but in rare cases may take up to 48 hours.

A client can make up to 5 successful withdrawals per day. Cancelled operations are counted separately (also no more than 5 per day). If you submit more than 5 requests, the extra ones will be moved to the next business day. You can withdraw any amount above the minimum limit.

Our company doesn't teach beginners trading strategies; our consultants will help you understand the platform and give you the basics. Brokers have no right to recommend how to trade.

The main quote provider is FXCM; Binance is used for BTC quotes.

Automated trading is allowed within the platform rules.

No hedging option.

No, and none are planned in the near future.

When depositing via USDT (TRC20 network), a 5% bonus on deposits from 35 USDT.

Yes, verification is required to withdraw funds from the trading platform. It also unlocks additional deposit methods.

On weekends trading is available only on BTC/USDT.

The settlement time (WAIT) has no effect on the trade result. The trade is already considered closed when the timer shows 00 sec. After that, it is just the time it takes for the closing quote to arrive from the server. At the same time it is checked for correctness, so there are no claims later.

In the past it was impossible to trade in the evening at the start of each hour: trades could not be opened because hedging was not possible. To avoid this, we had to set payouts to 60% for 3 minutes before and after the start of each hour (from 17:00 to 09:00 the next day, Moscow time (MSK)).

Yes, but in some cases the security service may reject such a withdrawal and require it to go to the payment system used for the deposit.

Report it to the support chat as soon as possible.

The number of trades open at the same time is 5.
The exceptions are the intervals 16:55-17:05, 17:55-18:05, 18:55-19:05, 19:55-20:05, 20:55-21:05, 21:55-22:05, 23:25-23:35.
During these intervals, the number of trades open at the same time is 2.

We now have a system under which our level of risk is many times lower than at other brokers. There have always been, are and will be winning and losing traders. Our main principle is to interfere with neither.

The system recognizes a profitable trader and starts hedging. This means that at the very least we stop losing on them, while they keep earning and withdrawing money (often several times more than they deposited). We can also copy a consistently profitable trader with a trade somewhat larger in volume than their own, which gives the company additional income (but there are only a handful of such clients).

3 minutes with an amount up to 5000 ₽ / 80 $ — 82%.
3 minutes with an amount from 5000 ₽ / 80 $ — 85%.
4 to 500 minutes with an amount up to 5000 ₽ / 80 $ — 79%.
4 to 500 minutes with an amount from 5000 ₽ / 80 $ — 85%.
On weekends payouts are from 70%.
3 minutes before and after the start of the hour, payouts are 60% (from 17:00 to 09:00 the next day, Moscow time).

January 28, 2016.

You can check quotes on the quote check page in the menu.
For the web version, here,
and for the mobile version and the app, here.
Quotes are stored for two days.

Risk management is set once a day, at any time. At the moment you set it, the account balance is recorded, and the limits for the whole day are calculated from it. Loss %: you cannot lose more than this share of the balance in a day: a trade will not open if its amount, together with the loss already incurred and the amounts of open trades, exceeds this share; and once the loss on closed trades for the day reaches it, no new trades will open until the end of the day. Profit %: once the profit on closed trades for the day reaches this share of the balance, no new trades will open until the end of the day. Deposits and withdrawals are not counted.
Example: balance 10 000, loss 10 %, profit 20 % — you can lose no more than 1 000 in a day: the first trade is at most 1 000, after a loss of 400 at most 600; trading stops for the day after a loss of 1 000 or a profit of 2 000.
At 00:00 Moscow time (MSK) the settings reset: you can set risk management again or remove it entirely (0 means no limit).

Review takes 24 hours on business days.

Click “Sign in” ➡️ “Reset password” and enter your e-mail. Confirm the reset via the link in the e-mail, and you will receive new sign-in details. (Don't forget to check your “Spam” folder).

Withdrawals currently take about a day on average, but in rare cases may take up to 2 days.

Available for Android. Download link.

On Samsung phones there are most often 2 problems: a white screen and an "unknown instrument" (red dot) instead of the chart.

There is a fix for both problems, if you can call them that.

"White screen" problem. Fix: Phone settings -> Apps -> intrade.bar -> Storage -> "Clear cache" and "Clear data"

"Unknown instrument" (red dot) problem. Fix: Phone settings -> General management -> Date and time -> *Automatic date and time* - ON

Bitcoin trades around the clock — 24/7.

Currency pairs are available for trading from 04:00 Monday to 23:59:59 Friday MSK. Every day from 00:00 to 04:00 MSK there is a technical period during which currency pairs cannot be traded.

Technical support works Monday to Friday from 09:00 to 23:00 MSK.

There are several dozen quote providers, and their quotes all differ slightly. This is perfectly normal, as the difference is minimal. Our platform receives data from FXCM. We broadcast quotes using the formula (Bid + Ask) / 2 — exactly how they should be displayed by binary options brokers. TradingView does not account for the spread, meaning Bid and Ask are equal there. That data is also correct, but it does not fully reflect market reality. TradingView does not need a live spread, since it is an analytics service, not a broker. Our quotes, however, are presented in the standard market form, and you can verify this by comparing them directly with the original source — the broker FXCM. We recommend looking into this topic in more detail. Once you understand the mechanics, you will see that pricing on our platform is fully transparent. The chart on the platform combines historical and real-time data. On first load you see the history, which comes directly from FXCM. The current price is shown on the right above the buttons and updates 15 times per second (FXCM itself reaches up to 100 ticks per second). Over time we plan to increase the update rate. You can always check the parameters of your trade against historical data in the dedicated quote check section.