This document is available in Russian, English and Spanish. Below is the version in: English.
Future plus LLC (a company registered under the laws of Kingstown St. Vincent and the Grenadines, registration number 2562 LLC 2022, located at Suite 305, Griffith Corporate Centre, Beachmont, Kingstown St. Vincent and the Grenadines) (hereinafter the Company) provides access to the website https://intrade.bar (hereinafter the Site) and the additional domains intrade.bar related to the Site, and the ability to use the Site's services, to an individual (hereinafter the Client) in the manner and on the terms of this Agreement (Offer).
The Client accepts the Offer by registering and creating an account on the Site. Acceptance of the Offer means the Client's full and unconditional acceptance of the terms of the Offer. The place of service provision is Kingstown St. Vincent and the Grenadines.
The subject of the agreement is topping up the user's balance.
Terminology
Binary option — the object of a trading operation based on the change in the value of a financial asset over a time period set by the terms.
Financial instruments — binary options on stock indices, shares, commodities and currency pairs available for trading.
Balance — the account amount after the last transaction. Possible account currencies: ruble, dollar, euro.
Open trade — a trade with a purchased option until its expiry.
Trade — the acquisition (purchase) of a binary option.
Arbitrage – a low-risk trading technique in which the trader makes a profit regardless of the direction of price movement. The profit comes from the price difference for the same asset on different trading venues.
1. Client registration and collection of Client data
1.1. The Company's collection of the Client's personal data consists of collecting the information provided by the Client: first name, last name, phone number, registration and e-mail addresses, and cookie data needed to collect statistics on the Client's interaction with the Site. This information is collected to ensure the Client's security. All personal data the Company receives from the Client may be disclosed only among the Company's employees involved in maintaining the Site.
1.2. The Client registration procedure consists of 2 stages:
− the procedure for registering the Client on the Company's Website;
− the procedure for verifying the identity and the data provided at registration.
1.3. The registration procedure is mandatory for the Company's Clients.
1.4. To complete the Client registration procedure on the Company's Site, the following steps are required:
− enter personal and contact details
− accept the terms of this Agreement and its annexes
1.5. The identity and data verification procedure is carried out by the Company to confirm that the data provided by the Client at registration is correct and complete. For this procedure, in certain cases the Company has the right to request, and the Client is obliged to provide:
− For citizens of the Russian Federation: the spread page(s) of the general civil passport with the photo and personal data
− For citizens of Ukraine: the spread page(s) of the passport with the photo and personal data in Russian and Ukrainian (if available)
− For citizens of other countries: the page(s) of the passport with the photo and personal data, or of another document (for example, an ID Card) containing a photo and personal data.
In addition, the Company may require current utility bills, the bank agreement for opening a personal account, scans of bank cards, a tax ID, and any other documents if the documents listed above do not allow full identification of the Client and/or the personal data they provided.
1.6. The identity and data verification procedure is carried out within 1 (one) business day from the moment the Company requests verification of the Client's identity. In certain cases this period may be extended to 3 (three) business days at the Company's discretion.
1.7. In suspicious cases, the Company's security service reserves the right to temporarily set withdrawal limits equal to the amount of deposits over the last 30 days.
1.8. The Company may request from the Client electronic copies of documents to confirm their identity and other data the Client provided when opening the account. In such cases the Company requests, and the Client is obliged to provide, an electronic copy of the document (the Company may require a notarized copy). If the Client does not provide their personal information (including documents confirming the required information), the Company may suspend servicing that Client's account until the Client provides the requested information. If the requested information is not provided to the Company, the suspended account may be blocked permanently.
1.9. The Company may hold a video conference with the Client to confirm the Client's identity and the authenticity of the documents provided by the Client. For this procedure, the Client will additionally be told how and where the video conference will take place. Before the procedure, the Client must prepare their passport and the bank cards used for deposits. The Client is notified of the time of the procedure at least 24 hours in advance.
1.10. The Client acknowledges the Company's right to use the personal information provided by the Client to comply with the legal requirements for combating the laundering of funds and proceeds of crime.
1.11. The Client is responsible for providing genuine copies of documents. If forged documents are provided to the Company, the Client will be held liable under the laws of the country that issued the document.
1.12. By confirming registration, the Client agrees to receive information from the Company, including messages to the e-mail address and phone calls to the phone number provided by the Client.
2. Settlement procedure
2.1. The balance of the Client's account is the amount of the Company's financial obligations to the Client at a specific moment in time.
2.2. A request to withdraw funds must be submitted by the Client in the electronic form provided in the Site's internal interface. Payouts made on requests submitted by the Client are not subject to reversal or appeal. The minimum withdrawal amount is 7 US dollars or 350 Russian rubles. Maximum 5 withdrawal requests per calendar day.
2.3. Funds are transferred to the Client within 6 (six) hours following the day the withdrawal request is submitted. After prior notice to the Client, a withdrawal request may be held by the Company's security service without execution for 1 (one) business day.
2.4. To deposit to the account on the Site, the Client uses the Site's internal interface. The minimum deposit amount is 10 US dollars or 500 Russian rubles.
2.5. If the Client clearly intends to use the account for exchange operations between payment systems, the Company may reject the request to withdraw funds from the account.
2.6. Depositing to the account using third-party bank cards is prohibited.
2.7. The official deposit/withdrawal methods are the Company's wallets/accounts in all payment systems listed on the Company's Site. The Client assumes all risks related to the use of payment systems, since payment systems are not partners of the Company. The Company is not liable for delays and/or non-receipt of funds to the Client's account balance through the fault of a payment system. If the Client has claims about the correct operation of payment systems, the Client should contact the support service of that payment system. The Client must notify the Company of such requests.
2.8. The Company is not liable for the actions of third parties acting as intermediaries when Clients carry out deposit/withdrawal operations. When the Client deposits funds, the Company's financial liability begins when the Client's funds arrive in the Company's bank account and/or the Company's account in the payment systems listed on the Company's Site.
2.9. If signs of fraud are detected in financial transactions after funds are credited to the Client's account balance, the Company reserves the right to cancel the transaction and freeze the Client's account. When Clients withdraw funds, the Company's financial liability ends when the funds are debited from the Company's bank account and/or the Company's account in the payment systems listed on the Company's Site.
2.10. In the event of technical errors on the Company's side during financial transactions, the Company reserves the right to cancel such transactions and their results, as well as the results of the services provided by the Company.
2.11. Withdrawals from the Client's account are made only to the details the Client used when depositing. If it is technically impossible to use the payment system that was used for the deposit, the Client has the right to use another available withdrawal system. In that case, the payment details in that payment system must match the personal data the Client provided at registration.
2.12. The Client bears full responsibility for the accuracy and reliability of the data in the withdrawal request.
2.13. The withdrawal fee is from 0 to 8% depending on the method. Amounts from 100 US dollars or 7000 Russian rubles are withdrawn without a fee if the turnover is 150% of the last deposit. If at the time of withdrawal the client's turnover is below 50%, the company may additionally charge a deposit fee. In that case it may be from 12% to 16% of the withdrawal amount.
A client can make up to 5 successful withdrawals per day. Cancelled operations are counted separately (also no more than 5 per day). If you submit more than 5 requests, the extra ones will be moved to the next business day.
2.15. Turnover includes trades no older than 8 months. Trades older than 8 months are not counted towards turnover.
2.16. The settlement procedure and the payout percentage may vary by country.
3. Processing of trading requests and orders
3.1. Processing of client requests and orders has the following structure:
− The Client creates a request or instruction, which is checked for correctness on the trading platform;
− The trading platform sends the request or instruction to the server;
− The Client's instruction reaches the server and is checked for correctness;
− Having processed the Client's request or instruction, the server sends the result to the trading platform;
− If there is a stable connection between the trading platform and the server, the trading platform receives the result of the Company's processing of the Client's request or instruction.
3.2. The processing time of a request or order depends on the quality of the connection between the trading platform and the Company's server, as well as on market conditions. Under normal market conditions, a Client's request or order is usually processed in 0.2 – 3 seconds. Under abnormal market conditions, the processing time of client requests and orders may increase.
3.3. The Company's server may reject a Client's request in the following cases:
− if the Client sends a request before the first quote reaches the trading platform when the market opens;
− if the Client does not have enough free funds to open a new trade;
3.4. The maximum number of open trades is 5.
In the evening (from 17 to 23 Moscow time), 5 minutes before and after the start of each hour, as well as in the period 23:25-23:35, limits apply to the number of trades (2 open at once) and the trade amount (3.500₽/$50 each).
Effective from 20.09.2021.
3.5. If a client bypasses the established trading limits by exploiting platform bugs, the company has the right to terminate the agreement unilaterally.
4. Quotes
4.1. The Client acknowledges that the only reliable source of information about the quote stream is the main server serving real Clients. Quotes in the trading platform cannot serve as a reliable source of information about the quote stream, since with an unstable connection between the trading platform and the server, some quotes from the stream may not reach the trading platform.
4.2. The charts displayed in the trading platform are indicative. Therefore the Company does not guarantee that a trade will be executed at the prices shown on the chart in the trading platform at the moment the Client submits a trading order.
4.3. The price in the trading platform is calculated by the formula (bid+ask)/2.
5. Processing of client orders to open trades.
5.1. If the free funds are sufficient to open a trade, the trade is opened.
5.2. If the free funds are insufficient to open a trade, the trade is not opened.
5.3. The Client's order to open a trade is considered executed, and the trade open, once the corresponding entry appears in the server log file. Each new trade is assigned a sequential number.
6. Closing trades.
6.1. A trade is closed at the current price on the trading server at the moment the trade closes.
6.2. Internet service failures by providers, failures in the transmission of data streams, failures of any exchange, of the servers' operating system or of the Company's software, hacker attacks, as well as any unlawful actions against the Company's equipment and/or servers, force majeure or the suspension of trading on financial markets affecting the traded assets used by the Company are direct grounds for declaring invalid all trades made while, or by deliberately or unintentionally using, the circumstances listed above. The Company reserves the right to cancel all trades whose result was obtained due to such a failure.
6.3. When updating its software, in the event of failures or incorrect operation of the software, the Company reserves the right to restore the Client's account to its original state.
6.4. The Company's right to review (change) the results of trading operations in the event of software failures remains valid for 5 business days from the moment such a failure is detected.
6.5. As part of the anti-money laundering (AML) procedure, the Client certifies that the funds deposited to their trading account are not the result of drug trafficking, kidnapping or any criminal or illegal activity. The Client undertakes not to use the Site to legalize proceeds of crime or for any other unlawful activity. The Company reserves the right to refuse the Client the use of the account, and/or suspend, and/or cancel, and/or close the account, and/or withdraw or confiscate all funds in the Client's account if the Client does not comply with or meet the requirements and principles of anti-money laundering (AML). If the Company suspects any illegal or unlawful activity through the Client's account, the Company reserves the right to disclose all information concerning the Client to the competent authorities, as well as to suspend and/or close the Client's account and/or withdraw funds from the Client's account for the above reasons.
6.6. The Company has the right to change the option payout percentages, refund percentages, the minimum and maximum option cost, the ability to adjust refund percentages, the option types available, and the possible expiry periods for one, several or all assets.
7. Liability of the Client and the Company
7.1. By this Agreement the Client is notified of, and at the same time agrees to, their personal responsibility for the balance of their account. The Company cannot be held liable for the Client's inaction or actions while using its services.
7.2. The Company has the right to amend the provisions of this Agreement once every 30 calendar days. If the Company amends the Agreement, the amendments take effect when the amended text of the Agreement is published at https://intrade.bar/policy, unless a different effective date is specified in that publication. The Company informs the Client of amendments to this Agreement by publishing the new version of the Agreement on the Site https://intrade.bar/policy.
7.3. The obligations and rights of the Client and the Company set out in this Agreement are considered a continuing act and remain in effect until the Company receives from the Client a notice that they are closing their account or refusing to comply with the rules of this Offer Agreement.
7.4. The Client fully understands and is aware that any information and recommendations received on the Company's Site, from the Company's representatives or from third parties do not constitute a direct offer to make a trading operation or financial transaction.
7.5. The Company bears no legal and/or financial liability for non-performance of obligations if it was caused by the quality of data transmission over Internet channels on the Client's side.
7.6. By accepting the Offer, the Client guarantees that:
− has full legal capacity;
− is of legal age;
− has read the terms of this Agreement and agrees with them in full.
7.7. When the Client withdraws funds, the Company may request confirmation of the account's personal data. The Company has the right to require from the Client notarized copies of documents confirming their place of residence, registration and identity.
7.7.1. If it is found that the client has provided false information, the client agreement will be terminated unilaterally.
7.8. The Client, for their part, undertakes to provide all documents necessary for such confirmation and to take other necessary actions (at the Company's discretion) aimed at complying with international anti-money laundering laws.
7.9. The Company does not delete accounts at clients' request.
7.10. The Client is prohibited from having several real accounts (2 or more). If such accounts are found, the Company may block all of the Client's accounts.
7.11. The Client is prohibited from copying another client's trades, whether automatically or manually.
7.12. If the Partner under whom the Client registered does not pass verification within 3 business days, the Company may cancel the Client's trades and refund them.
7.13. The Client must pass verification within 48 hours of it being requested by e-mail. If this clause is violated, the client will be unlinked from the Partner (if any), and the client's trades will be cancelled
7.14. To free up server resources, the Company may delete trades from the "closed trades" and "statistics" sections if they were made more than 3 months ago. This does not affect the Client's balance.
7.15 In the event of disrespectful communication with technical support or a representative of the broker, the company may apply clause 12.2 of the Client Agreement. The Client Agreement is terminated with the withdrawal of the funds in the client's account. Disrespectful communication includes:
- personal insults to an employee;
- name-calling directed at the broker;
- use of obscene language in communication;
- verbal threats;
- blackmail with conditions (either you credit my trade as a win, or there will be negative reviews) or without them (I took a few screenshots, I think I'll share them with friends);
- defamation.
7.16 The use of arbitrage in trading is prohibited.
7.17 Using the account by, or transferring it to, third parties is prohibited.
7.18 The Client is prohibited from using anonymous crypto wallets or wallets without completed verification.
8. Client risks
8.1. The Client understands and is aware that as a result of using the Site's services they may lose the funds deposited to their account. The Client is aware and understands that the financial risks of operations using the Service may be significant. When making operations using the Service, the Client must assess their financial capabilities.
8.2. The Client is aware, understands and fully agrees that the Company bears no legal or financial liability for losses incurred in operations using the Service as a result of government restrictions, market and/or currency rules, suspension of exchange trading and other force majeure circumstances beyond the Company's control.
8.3. The Client bears personal responsibility if they lose the credentials for direct access to their account (login, password); the Client must prevent any possibility of third parties accessing their account. The Client's risks and losses related to restoring access to their account do not give rise to additional obligations for the Company, other than providing new access credentials after the Client has been sufficiently identified as the owner of the account.
9. Communication between the parties to this Agreement
9.1. To communicate with the Client, the Company uses the following means:
- the mailbox [email protected] ;
- the ticket system in the Site's internal interface.
10. Handling of requests, disputes and claims
10.1. The parties to the Agreement try to settle any disagreements through correspondence and negotiation.
10.2. Requests from the Client are considered official if they are sent to the Company at the e-mail address [email protected]. Requests made and sent via online messaging programs are not considered written.
10.3. To be accepted for consideration, Client requests must contain the following information:
− Login;
− Full name;
− e-mail (electronic address) for correspondence;
− the time and date the dispute arose/was discovered;
− a detailed description of the claim by the Client.
10.4. The Company may refuse to consider a Client's request if it does not meet the conditions listed in clauses 10.2-10.3, and also:
− if the claim received by the Company contains obscene language and/or insults directed at the Company (including its employees);
− if the claim received contains threats against the Company (including its employees);
− if in the request the Client threatens to “tarnish” the business image of the Company by any possible means or methods.
10.5. The Company must consider a request within ten business days (after the Client provides sufficient and necessary data related to the request/claim that may be needed to resolve the matter on its merits).
10.6. In the event of disagreements regarding the Client's trading operations or account, the logs of the Client's trading operations are reviewed on the basis of the Company's own data.
10.7. If the Client violates any of the clauses listed above, the Company has grounds to refuse further services to the Client.
10.8. If the Client and the Company do not reach agreement through correspondence and negotiation within 3 (three) months (counted from the date the dispute arose), it is resolved in court under the applicable laws of Kingstown St. Vincent and the Grenadines.
10.9. If the Client was unable to start trading due to technical problems with the platform for 10 (ten) days, they have the right to a refund without a fee.
11. Taxes
11.1. The Company is not a tax agent and does not provide data on its Clients' operations to third parties. Such information may be provided only upon an official request from competent government authorities.
12. Termination of this Agreement
12.1. This Agreement enters into legal force when the Client registers on the Site intrade.bar.
12.2. This Agreement terminates when all of the following conditions are met:
− where the Company and/or the Client express a wish to do so;
− after the Company has fully performed its financial obligations to the Client;
If the Client has violated the terms set out in this Agreement. In such cases the Company may terminate the Agreement on its own initiative without prior notice to the Client.
12.3. If the Company decides to cease its own activity governed by this Agreement:
− The Company must notify the Client 1 (one) calendar month before such termination of activities;
− The Company must pay the Client the funds held in the Client's account at the time of its closure.
Revised on 08.09.2021.